Plans
Compare all plans
Quotas and features from the live catalog. Storage limits are managed internally and are not shown here.
| Feature | Free | Starter | PopularGrowth | Business | Enterprise |
|---|---|---|---|---|---|
| Monthly price | ₹0 | ₹799 | ₹1,499 | ₹2,499 | Custom |
| Annual (eff. / mo) | ₹0 | ₹649 | ₹1,199 | ₹1,999 | — |
| Agents | 2 | 5 | 15 | 50 | Unlimited |
| Tickets / month | 100 | 1,000 | 5,000 | 20,000 | Unlimited |
| Trial | — | 14 days | 14 days | 14 days | 30 days |
| Tickets, categories, priorities, attachments | Y | Y | Y | Y | Y |
| Basic search + role dashboard | Y | Y | Y | Y | Y |
| Basic reports | — | Y | Y | Y | Y |
| Email notifications (rules/templates) | Limited | Y | Y | Y | Y |
| SMS integration | — | — | Y | Y | Y |
| SLA management + reminders | — | Basic | Y | Y | Y |
| Departments + teams | — | Y | Y | Y | Y |
| Custom branding | — | — | Y | Y | Y |
| Audit logs | — | — | — | Y | Y |
| Multi-tenant / Razorpay billing | Y | Y | Y | Y | Y |
| Priority onboarding / dedicated support | — | — | — | Optional | Y |
| Custom contract / SSO roadmap slot | — | — | — | — | Y |